I'm sure like me you have used so called budget airlines at sometime. Last Saturday LSD and I traveled to London Stansted on the first flight out with Ryanair. Flight left at 06:30 which meant we were up out of bed around 04:30. Got our seats on the flight and I thought for the first time ever I'd have something to eat on the flight. I ordered two breakfast baps (For me and my lsd) at a cost of £5 each. The drinks trolley came around and I ordered a diet coke (£1:80) for a tiny tin and was told the baps would be another ten minutes. They arrived within two, my lsd said to me that her breakfast bap was cold in the centre. I bit into mine to find the omlette was still frozen in the middle. (I nearly boaked) I called the steward down and pointed out the fact that both were inedible. "I'll reheat them" he said. (Not even an offer of two fresh ones. No you won't, I'd like a refund. He said they can't give refunds and that I'd have to write to Customer Services in Dublin. I asked him for proof of purchase and that too was beyond him. So, I'd written the fact on my boarding sheet and asked him to sign it, he refused. Then as if magic he returned with a receipt. Strange that isn't it.